We are looking for creative thinkers, ambitious builders, and practical optimists to help us develop innovative technology that improves healthcare for all involved. If that sounds like you, check out our open roles or reach out to firstname.lastname@example.org.
Operations|Remote / Los Angeles, CA
As a Customer Success Manager at Regard, you will own the full customer journey from integration and onboarding, to renewal and expansion. You will be accountable for the overall health of the account by fostering relationships across key client stakeholders, producing and delivering impact analyses for Quarterly Business Reviews (QBRs), and identifying opportunities for improving onboarding and user feedback processes. This role will report directly to the Director of Customer Success, but will work closely with sales, marketing, training, product and technical teams to ensure a world-class client experience. What we do: Our mission is to bring world-class healthcare to everyone, everywhere. We are accomplishing this by developing a computerized system that can automatically diagnose medical conditions for physicians and nurses. Physicians are massively over-burdened by legal requirements and inefficient technology, and too often patients slip through the cracks. Regard is the world’s first comprehensive, automated diagnosis tool. Our system diagnoses and documents patient care for review, ensuring no one is overlooked. About us: We at Regard are excited by challenges, mission-oriented work, and meaningful relationships. Our team is backed by an incredible group of investors, which enables us to work closely with some of the top health systems in the country. We are leading the change that healthcare - one of the largest and most inefficient industries in the world - needs, and we want you to join us.
We post all open career opportunities on our website and do not use outside recruiting. Any potential candidates will be contacted directly by a Regard hiring manager or recruiter using an @withregard.com email address. We will never request a recruiting fee, processing fee or any other financial transaction.
Once a candidate receives an offer from us, they will receive an email from our People Department with onboarding documents and will be sent equipment directly from our HQ. We will never request that a new hire purchase their own onboarding equipment.
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Los Angeles, CA 🌴